Privacy Policy

Effective Date: 09.01.2025

Batt Wrapz (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you create an account, place an order, or contact us, we may collect personal information, including but not limited to:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely through third-party payment providers)
  
  

1.2 Non-Personal Information

We may collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type
• Device type
• Pages visited and time spent on the site
• Cookies and similar tracking technologies
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your orders, designs, or inquiries.
• To improve our website, products, and services.
• To send marketing emails and promotional offers (you can opt out at any time).
• To prevent fraudulent activities and ensure the security of our platform.
  
  

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies that assist with order fulfillment, payment processing, shipping, and website hosting.

Legal Requirements: Authorities or other parties if required to comply with applicable laws, regulations, or legal processes.

Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. Cookies help us:

• Remember your preferences.
• Understand website usage patterns.
• Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal and contractual obligations.

Opt-Out: Opt-out of receiving marketing communications.

To exercise your rights, please contact us at [support@battwrapz.com].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@battwrapz.com

Address: Batt Wrapz, The forge, Unit M1, The Park Farm, Goytre, Pontypool, United Kingdom, NP4 0AL

Thank you for trusting Batt Wrapz with your custom design needs!